IMPEX · CUSTOMER INFORMATION

Services & Prices

Smart Appliance Trading Co provides after-sales support for Impex products in Saudi Arabia and online invoice payments for registered dealers.

All prices are in Saudi Riyals (SAR) and include 15% VAT unless stated otherwise. The total payable is confirmed before payment.

Services and charges
Service	What you pay for	Price
Warranty repair	For faults covered by a valid Impex warranty, subject to warranty verification.	SAR 0 for covered repairs
Out-of-warranty service	Service charges vary by product category. Repair scope and replacement parts are confirmed in the quotation.	SAR 150–300 service charge
Inspection & diagnosis	Any separate inspection charge is confirmed before diagnosis begins.	Quoted in SAR
Spare parts	Priced by part and product model; any replacement is included in the quotation for approval.	Quoted in SAR
Pickup & delivery	Fees depend on location, product and transport arrangements and are confirmed before collection.	Quoted in SAR
Dealer invoice payments	For registered dealers using their Dealer ID and registered mobile number.	Invoice amount in SAR

Service charges by product

These are category service charges. Model eligibility and any additional charges are confirmed in your quotation before work begins.

Air Conditioner250 SAR

Big cooler150 SAR

Chest Freezers250 SAR

Chillers250 SAR

Dish washer250 SAR

Refrigerator300 SAR

TV150 SAR

Washing Machine150 SAR

Register a service or pickup request with your product details and mobile number.
You receive a quotation before paid work begins. Work starts only after your approval.
Dealers verify their Dealer ID and registered mobile number, then enter the approved invoice or quotation amount.
Payment is confirmed after the payment provider confirms it. Keep your payment reference and invoice.

Payments processed by Moyasar. Available methods appear at checkout; Apple Pay depends on your device and card.